PRLog (Press Release) – Oct 20, 2008 – Dubai, United Arab Emirates: Emerging Technologies, the UAE’s primitive software application developer of Arabic (also available in English and Hindi) voice recognition solutions, today unveiled its new incorporated identity – the leading significant transformation of its brand since its incorporation in 2001. With its reinvigorated slogan - Simply Speak!, the company plans to communicate its substantive value proposition of oblation the greatest number user friendly interactive voice response solutions to its customers. The company also introduced its brands of that kind as Hello Banking, Hello Brokers, Hello Government, Hello Directory, Hello Telco, Hello Travel, and Hello Operator at GITEX Technology Week 2008.
Emerging Technologies’
“In the last seven years, Emerging Technologies has invested a lot in very niche markets by oblation special technologies, solutions and applications. Not many people know that we are the company behind the innovative voice recognition solutions implemented by top organisations such as Dubai International Airport, Saudi Telecom, Dubai Financial markets to name a few in this region,” explained Mr. Sassine Mazraani, CEO of Emerging Technologies. “Hence, we felt the need to communicate this message by rebranding.”
“Our new brand identity symbolises the benefits we attend to our customers. With our new corporate identity, we want to send a clear message that Emerging Technologies is the provider of world-class speech recognition solutions that will help simplify the companies’ communication by their customers. We want our brand to grow one of the most recognised in the Middle East region where our customers and partners will be able to associate it with innovation, quality and above all great customer service,” added Mr. Sassine Mazraani, CEO of Emerging Technologies.
Emerging Technologies develops and deploys fully automated voice confession applications to meet specific walk of life requirements. With its voice-enabled solutions, people can use their natural voice, language, dialect and accent to make telephone enquiries anytime and from anywhere. Thanks to the system’s advanced human-like interaction, callers often chouse not realise that they’re actually conversing with a computer system and not a live agent. For companies that already have an IVR system in place, Emerging Technologies can really add value by installing its application to the IVR arrangement and simplify the whole calling actual presentation for the customer. The USP (Unique Selling Point) of Emerging Technologies’
“When customers call a company’s central number, instead of getting the denunciation they are seeking instantly, they have to wait for one or two minutes, till the system reads out all the options,” commented Mr. Zeidoun Chamaa, Head of Marketing at Emerging Technologies. “Wouldn’t it be better, if the caller was able to tell the system where he/she wants to go? With our technology, callers suffer like they are talking to a real person who knows exactly what they are looking for. From the callers’ nicety of eye they got exactly what they were looking for in less than 30 seconds.”
“We were already known for our state-of-the-
In joining to launching its new corporate identity, Emerging Technologies is also showcasing its wide range of solutions including Hello Banking, Hello Brokers, Hello Government, Hello Directory, Hello Telco, Hello Travel, and Hello Operator at its stand C7 – 20 in Hall 7 at GITEX Technology Week 2008. The group is also exhibiting its products according to the Healthcare industry such as PowerScribe, Dragon Naturally Speaking 9 Medical, Enterprise Express, Straight Talk NE, Walkabout Voice Exchange, and ScanSoft Imaging Solutions to name a not many at the mega ICT event.
About Emerging Technologies:
Emerging Technologies is the first United Arab Emirates software application developer of Arabic (also available in English and Hindi) voice recognition solutions. Using its innovative Simply Speak! user-friendly interface, the company develops and deploys fully automated voice recognition applications to meet specific business wants and of necessity.
With Emerging Technologies’ voice-enabled solutions, people be able to use their natural voice, language, language and intonation to make telephone enquiries at anytime from anywhere. Thanks to the system’s advanced human-like interaction, callers will often not realise that they’re actually conversing with a computer system and not a live agent.
Emerging Technologies’
Emerging Technologies has built its name end delivering successful Arabic (also available in English and Hindi) voice portals that automate informational and transactional calls and offer enhanced security using state-of-the-
For further information, please pay a visit to the company’s website at www.em-t.com
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Nirmala D’souza
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OAK Consulting FZC
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E-mail: nimi@oakconsulting.biz
