PRLog (Press Release) – Nov 19, 2008 – FREMONT, Calif. – eTouch SamePage, a dynamic adventure wiki, today announced it has been selected by Penchant Software, a dominator in wireless-enabled software and enterprise-solutions in spite of companies in logistics, transportation and warehousing, to integrate its wiki product for use in its new help desk format.
Penchant will use SamePage to make the help file more accurate and useful for customers. Customers will see updates more quickly, and employees have power to make changes from any location, on site or remotely.
“A key factor that convinced us to exquisite SamePage over other wiki products we considered was the import tool – we can easily import our existing help projects into the new wiki, so we won’t lose our historical data,” said Dave Collins, president, Penchant Software. “In addition, the wiki is incredibly easy to use. We can generate nightly reports and set up RSS feeds. The eTouch team has been very salutary, providing strong support, and our employees are excited about using this new prevent desk concept.”
SamePage’s Universal Import Tool allows users to spirit standard HTML content from a file system into the wiki through a simple utility. Since it works against standard HTML, it can subsist used to import HTML content from some source - open-source/
SamePage is an enterprise-class wiki that is intuitive, simple to use and meets IT department requirements for security and features. It integrates seamlessly with organizations’ databases and attestation systems and has powerful superintendence features. Users embrace fast, personal service and support from eTouch SamePage’s professional services team. SamePage is deployed within leading SMBs and global enterprises to capture, disseminate and locate notice and tackle the collective knowledge, insights and creativity of the entire organization.
Established in 1993, Penchant is a turn-key wireless solutions provider and will customize their dispatchOffice™
About eTouch SamePage
SamePage is a product of eTouch Systems, a leading provider of enterprise-class wiki solutions and consulting services that leverage technology solutions and help organizations share their collective knowledge, insights and creativity. SamePage is a scalable and dynamic wiki that enables its users to improve collaboration, save money and streamline decision making in a secure, well-supported environment. SamePage is used by medium and large enterprises round the cosmos, including Alcatel-Lucent, NASA, Citrix, Hestia, Teradyne, Siemens, NY State Unified Court System and ADP, as suitably as by strategic partners, such as Cisco/WebEx. For more information, visit www.etouch.net.
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eTouch SamePage Media Contact:
Abbe Solomon
eTouch Systems
+1 408-533-2065
asolomon@etouch.net
eTouch SamePage Marketing Contact:
Devang Mehta
eTouch Systems
+1 510-795-4800 x 111
dmehta@etouch.net
eTouch Systems, eTouch SamePage, and all other eTouch Systems product and service names are trademarks or registered trademarks of eTouch Systems, Inc. All other trademarks or registered trademarks herein are property of their respective owners.
